Epic Reporting Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Our Center of Excellence, located in Nashville, TN, is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care.

This is a Manager-level role responsible for leading, managing and mentoring a team of technical experts and maintaining client and vendor relationships during the implementation and operation of a suite of Epic applications. The role requires planning and coordination of technical and project management activities across a multi-layer architecture. This role will have some responsibility for both technical and report configuration.

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

* Supervise Epic application design, development, support and other maintenance activities in compliance with IT standards of best practice

* Manage cogito team and app reporting leads (Application Reporting Workbench Reports and Radar Dashboards) to ensure they are progressing to meet deadlines

* Work with Epic and Operations to identify and manage the scope of the reporting implementation

* Stand up and facilitate the data governance group

* Establish and enforce processes, including request, triage, prioritization, testing, publishing and validating data requests

* Work with CDOs and the National team to set strategy for each CDO Go Live as well as the project at a national level

* Provide technical direction, guidance and assistance during project development and accomplish all required formal sign-offs

* Determine staffing requirements and supervise the work of all direct reports to ensure effective and efficient group functioning.

* Collaborate with end users to design and build the Epic system in a timely and professional manner and suggest corrective configuration or enhancements

* Understand the EMFI deployment strategy and how it impacts report delivery to existing and future CDOs

* Design and document the general functional requirements and detailed technical specifications for a report

* Set overall build, security, and data segregation strategies

* Strategize on Legacy Data Mart/Data Warehouse plans

* Assist with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models

* Lead Epic upgrade initiatives or enhancements to workflows including the design, build, and test phases

* Provide technical/clinical workflow consultation including application configuration. Review, analyze, and evaluate systems needs to develop recommendations for customers

* Develop, support and maintain all required system design and build documents and other system documentation

* Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required

* Adhere to organization standards for system…