Network Administrator II; Hybrid - San Diego or Carmel

American Specialty Health Incorporated (ASH) is seeking a Network Administrator II to join our Information Technology-Operations department.

The Network Administrator II is a mid-level role responsible for supporting, monitoring, and maintaining the organization's network infrastructure. This position focuses on day-to-day operational support, incident response, and intermediate network changes under the guidance of senior network or security engineers. The ideal candidate has an intermediate understanding of networking concepts and a strong desire to grow technical skills in enterprise networking and security.

This position is part of the operations on-call rotation.

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $34.99 to $43.08 Hourly Wage Range.

Hybrid Worker Guidelines:
This position may be trained virtually or onsite and must have the capability to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you to have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed.

100 down/20 up is recommended to support higher quality video meetings. This position requires occasional onsite office work.

• Key Responsibilities
  • Proactively manage and monitor the network monitoring environment to ensure performance, availability, and timely issue detection using approved tools.
  • Respond to, troubleshoot, and resolve network incidents and service requests across varying levels of complexity, from basic to advanced.
  • Configure and maintain network devices (switches, firewalls, wireless access points) on multiple platforms with minimal supervision.
  • Perform user access changes, VLAN updates, and port configurations following documented procedures.
  • Implement and maintain firewall rules, VPNs (site-to-site and remote access), and ACLs.
  • Implement required firmware updates and vulnerability remediation across network environment within required time frames.
  • Troubleshoot and correct wireless signal coverage, authentication, and performance issues.
  • Configure and troubleshoot Layer 2 and Layer 3 technologies (VLANs, STP, OSPF, BGP exposure).
  • Troubleshoot connectivity issues (LAN, WAN, VPN, wireless) and elevate to leadership as required.
  • Analyze logs, packet captures, and alerts to identify root cause.
  • Proactively identify capacity or performance risks.
  • Support cloud and hybrid network connectivity (Azure) with support from Network Engineers and vendor.
  • Use scripting or automation tools (Power Shell, Python exposure) for network tasks.
  • Support network-related projects and implementations with minimal supervision.
  • Follow change management and security policies for all network activities.
• Provide Help Desk Escalation Support
  • Respond to escalated tickets from the service desk that require network admin support and follow appropriate ticket procedures.
  • Collaborate with other IT team members to troubleshoot and resolve technical support issues.
  • Perform other end user technical support as needed.
• Documentation and Reporting
  • Develop, maintain, and organize documentation around systems, processes, and work instructions critical to day-to-day operations and systems design.
  • Provide updates as required for audit requests, both internal and external.
• Training
  • Attend training classes and read relevant technical documentation to stay current on technology.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Bachelor’s Degree in Information Technology, Computer Science, or related field preferred.
• High School Diploma required.
• 2 years of experience focused on networking technologies required.
• High proficiency in understanding of TCP/IP, UDP, DNS, and DHCP.
• High proficiency in knowledge of physical network equipment and data centers.
• High proficiency in strong…