Cultural Intelligence Analyst - Bilingual

Our client, a leading organization in the media and technology sector, is seeking a Cultural Intelligence Analyst to join their team. As a Cultural Intelligence Analyst, you will be part of the Research and AI Evaluation Department supporting cross-functional teams including product management, engineering, and senior leadership. The ideal candidate will demonstrate cultural fluency, analytical rigor, and technical aptitude, which will align successfully in the organization.

• Evaluate search result pages for relevance, freshness, authority, intent alignment, and thematic cohesion
• Validate search result relevance across diverse query types and identify systematic model failure patterns
• Analyze cultural and contextual nuances such as humor, satire, irony, and language shifts among Gen-Z and Millennial audiences
• Detect locale‑specific cultural contexts across North America to enhance AI content understanding
• Produce structured, engineering‑ready reports that categorize model failures, assess severity, and provide actionable insights

• Expert understanding of Gen‑Z and Millennial internet culture and social media ecosystems
• Proven experience in qualitative research, content analysis, or structured evaluation
• Strong pattern recognition skills and ability to build taxonomies from unstructured observations
• Solid statistical reasoning skills for error distribution and trend analysis
• Comfort with evaluation platforms, AI tools, and understanding of machine learning systems

• Opportunity to influence AI system development and improve user experience across diverse markets
• Engage in innovative research at the intersection of culture, technology, and AI
• Work with a dynamic, inclusive team committed to diversity and excellence
• Flexible remote work options to support work‑life balance
• Competitive pay rate aligned with your expertise and contributions

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!