Business Applications Tech Ii

Position: BUSINESS APPLICATIONS TECH II
The salary for this position is: $5,959 - 7,926 monthly.

Application reviews and interviews may begin prior to expected closing date.

Thurston County is seeking a highly motivated and qualified individual to work independently as a Business Applications Technician II (BATII) within the Information Technology Department. This position is embedded in the Public Defense Department performing work on specific applications to support the department's goals, objectives, and other county operations. A BATII provides guidance to staff and troubleshoots problems related to specific applications.

Essential functions may include, but are not limited to, the following:

* Facilitates the department's production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.

* Serves as primary liaison with outside consultants to seek solutions to problems, plans technology installations, and ensures compliance with countywide standards.

* Maximizes the department's use of software through designing spreadsheet and word processing macros; developing databases; downloading data from the mainframe and modifying software programs for specific department needs.

* Design or customize software (based upon established standards) to fit the needs of the County department or office, overseeing the use and operation of the system.

* May perform other duties related to the specific business operation.

* Develops quality assurance and quality control procedures to assure integrity of the system and database.

* Develops training procedures for staff and users related to the hardware/software and database.

* May load specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; troubleshoots hardware problems prior to seeking outside support. Maintains inventory of software and hardware throughout the department.

* Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.

To view the full job classification, :
Business Applications Technician II

WORKING CONDITIONS:

* Work Environment - Work is performed primarily in an office environment. Employee regularly sits for long periods of time at a computer screen. Physical exertion is required for lifting, usually not exceeding 50 lbs. Installation of various computer parts may also require bending, kneeling, stooping, reaching, and crawling.

* Schedule - Monday - Friday, 8:00 a.m.

- 5:00 p.m. Workload demands may occasionally require work outside the assigned work hours with supervisor approval. This position may have a hybrid/telework schedule available after a probationary period.

* Travel Requirements - Occasional travel may be required to attend meetings or trainings and providing on-site support, including transporting equipment.

* Customer Interactions - Daily interactions via phone, in-person, teams, and video with Thurston County staff and the public.

WHO WE ARE:

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person's talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values.

Thurston County Racial Equity and Inclusion Webpage

WHAT WE OFFER OUR EMPLOYEES:

* Work-Life Balance:
We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle.

* Plan For Your Future:
As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit Thurston County Employee Benefit Plans for more information.

* Paid Leave:
Full-time regular employees earn paid vacation in addition to paid holidays.

* Robust Training Program:
Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.

* Flexible Work Schedules:
Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.

* Deferred Compensation:
The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.

* Flexible Spending Account (FSA):
Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.

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