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Remote Senior Bilingual CX Specialist; Tech Support
Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48103, USA
Listed on 2026-06-12
Ann Arbor, Washtenaw County, Michigan, 48103, USA
Listing for:
OneFeather
Remote/Work from Home
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
One Feather is seeking a Senior Customer Experience Specialist (Bilingual) to support Indigenous communities with digital tools. This remote role involves addressing complex product issues and providing bilingual support. Ideal candidates should have 2+ years in technical support and be fluent in English and French.
Your responsibilities include onboarding Nations to the One Feather app, providing technical support, and documenting user insights for continuous improvement. Flexibility for evening and weekend shifts is necessary.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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