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Help Desk Director — Lead AI-Driven Global ; Remote
Remote / Online - Candidates ideally in
El Segundo, Los Angeles County, California, 90245, USA
Listed on 2026-06-12
El Segundo, Los Angeles County, California, 90245, USA
Listing for:
NEOGOV
Remote/Work from Home
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
NEOGOV is seeking a Helpdesk Director in El Segundo, California to lead helpdesk operations. The role involves managing a global team of helpdesk engineers, ensuring operational efficiency, and implementing automation solutions.
The ideal candidate will have 5-7 years of experience in helpdesk management, strong technical skills, and a customer service mindset. NEOGOV offers competitive wages, comprehensive benefits, and a supportive work environment.
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