Infrastructure Engineer: Server ; Remote

Job Summary

As the largest online distributor of restaurant supplies and equipment, Webstaurant Store offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape. Due to this growth, we are seeking an Infrastructure Engineer focused on Server Performance to support our on‑premises infrastructure, centered on designing and creating high performance computing solutions that power AI workloads and other resource‑intensive business operations.

• Administer and optimize physical servers (Dell), SQL Server environments, GPU-accelerated AI and 3D render servers, and VMware vSphere/ESXi virtual infrastructure (vCenter HA).
• Own infrastructure performance tuning across compute, virtualization, and operating system layers to improve reliability, efficiency and scalability.
• Proactively identify bottlenecks, capacity constraints and performance risks using monitoring and observability tools such as Prometheus and Grafana.
• Investigate physical server issues end‑to‑end, perform root‑cause analysis and determine the most appropriate corrective solution.
• Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media and Automated Warehouses.
• Support server lifecycle management activities including provisioning, configuration, patching, upgrades, hardware refreshes and decommissioning.
• Perform hardware diagnostics, firmware and BIOS updates, RAID configuration, driver management and out‑of‑band administration using tools such as iDRAC or equivalent technologies.
• Participate in disaster recovery and business continuity efforts, including fail‑over testing, backup and recovery validation, and restoration readiness.
• Contribute to infrastructure projects such as migrations, platform rollouts, performance improvement initiatives and hardware modernization efforts.
• Support Windows Server and Linux‑based environments, including RHEL, Ubuntu and Rocky Linux.
• Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements and strengthen long‑term system health.

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing and reaching.
• Requires the ability to occasionally lift, carry, push or pull medium weights up to 50 lb.

• Access to a reliable and secure high‑speed internet connection. Cable or fiber internet connections (at least 75 mbps download/10 mbps upload) are preferred; satellite connections often cannot support the technologies used.
• Access to a home router and modem.
• A dedicated home office space that is noise‑ and distraction‑free. The space should have a strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO boxes are not supported; a physical address is required to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV or WY. H‑1B visa sponsorship not available; W‑2 only.

• 5 + years of experience in systems, infrastructure engineering, or related fields.
• Experience supporting on‑premises or co‑located data center infrastructure.
• Hands‑on experience with enterprise server hardware and virtual infrastructure (VMware vSphere/ESXi; vCenter HA).
• Experience supporting Windows Server and Linux environments, including RHEL, Ubuntu and Rocky Linux.
• Familiarity with SQL Server infrastructure as well as NVIDIA GPU‑based server and workstation hardware.
• Understanding of…