Business Analytics Engineer

Location:

OTTXH:
Texas Home Offices Remote Location, Remote City, TX, 06032 USA

Date Posted:

Country:
United States of America

We are looking for a Business Analytics Engineer who will be responsible for maintaining scorecards and Power Bi dashboards. This role will also help review North America data and support scaling AI tools. This will be a data‑centric working environment.

• Analyze sales, repair, and upgrade performance data to identify trends, opportunities, and risks across the US & Canada field organizations.
• Design and develop dashboards, reports, and data visualizations that translate complex data into clear, actionable insights for Sales, Field Operations, and Leadership.
• Develop working fluency in the elevator business: unit profiles, component knowledge, contract basics, and the KPIs that drive rep behavior
• Build and maintain data models that support long‑term strategy for repair revenue growth, customer conversion, and sales productivity.
• Conduct deep‑dive analytics on customer behavior, portfolio performance, and service history to recommend targeted upgrade and repair strategies.
• Support business case development for new repair programs, pricing initiatives, and process improvements using data‑driven insights.
• Ensure data accuracy, governance, and integrity across multiple sources, including CRM, service systems, and financial platforms. Contribute to metadata documentation efforts.
• AI Strategy – Evaluate business processes to identify areas for AI workflow optimization, such as improving growth or customer centricity.

• Bachelor’s degree or equivalent experience required
• Proficiency in data modeling and translating to Power
  
  BI, Sigma, or other modern cloud BI tools
• Advanced SQL skills with hands‑on Snowflake experience (tables, secure views, semantic views as the foundation for analytics consumption)
• Proven ability to deliver results at pace
• Process and proactive oriented
• Demonstrated experience with using data and analytics to drive results and decisions
• Ability to simply complex or multiple data sources while staying focused on purpose of KPIs and repots for decision making.
• Strong communication and leadership skills

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well‑being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at