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Remote SaaS Support Specialist — Demos & Troubleshooting
Remote / Online - Candidates ideally in
Orem, Utah County, Utah, 84058, USA
Listed on 2026-06-13
Orem, Utah County, Utah, 84058, USA
Listing for:
GC AI
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
GC AI is seeking a Support Specialist to join our Customer Experience team, focusing on resolving customer inquiries and enhancing user trust. Responsibilities include managing inbound support requests via tools like Intercom, conducting live demos, and maintaining help articles.
The ideal candidate will have 1–3 years of relevant experience, exceptional communication skills, and a proactive problem-solving mentality. The position allows for remote work, with hybrid options available for those near the Provo, UT area.
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