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Remote Enterprise WordPress Support Engineer - VIP
Remote / Online - Candidates ideally in
St. Paul, Saint Paul, Ramsey County, Minnesota, 55118, USA
Listed on 2026-06-13
St. Paul, Saint Paul, Ramsey County, Minnesota, 55118, USA
Listing for:
Automattic
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Automattic is seeking a Support Engineer to deliver high-quality technical support primarily through Zendesk tickets. In this fully remote role, you'll troubleshoot complex issues for a diverse range of enterprise customers, requiring a solid understanding of Word Press and web technologies. Responsible for escalations, customer communication, and documentation, you're encouraged to demonstrate initiative and contribute to the team's success. The position offers a competitive salary ranging from $55,000 to $85,000 USD, along with an open vacation policy.
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