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Technical Support IT Support Systems Administrator HelpDesk/Support

Remote Customer Product Support Manager & Ops Lead

Remote / Online - Candidates ideally in
Rexburg, Madison County, Idaho, 83440, USA
Listing for: Osano
Remote/Work from Home position
Listed on 2026-06-13
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Osano is seeking a Manager, Customer Product Support to lead and scale the support function. This hands-on role involves managing a small team, engaging in technical troubleshooting, and building scalable systems for support operations. Candidates should have over 5 years of technical support experience, strong skills in JavaScript, HTML, CSS, and experience with support tools like Zendesk. The position offers a fully remote work option and competitive benefits, underlining a commitment to work-life balance.
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