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Remote Customer Support Analyst – SaaS Platform Expert
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-06-13
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Science Exchange
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Science Exchange is seeking a Support Analyst for its Customer Support team. This role involves managing incoming support tickets, troubleshooting platform issues, and ensuring a seamless experience for users and suppliers.
The ideal candidate has 1–3 years of experience in customer support, preferably with Salesforce knowledge, and excels in communication and organization. The position offers a salary range of $60,000–$75,000 along with benefits.
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