Network Operations-Remote-W2

Senior Network Operations Lead – Enterprise Networking & Security

Anveta Inc is seeking a Senior NOC Lead to oversee a complex enterprise network environment across security, routing, switching, wireless, SD‑WAN, data center, cloud networking, and load balancing. The role requires strong leadership of L1/L2 teams, hands‑on expertise with Cisco, Juniper, Palo Alto, and a proven track record in incident management.

The position is hybrid: three days onsite in Grand Rapids, MI, and two days remote. Candidates must be onsite Mon‑Wed, 8‑5 PM.

Focus specifically on Juniper Mist, Zscaler, and Forti Manager. Prioritize candidates with strong NOC experience and proven leadership in managing L1/L2 teams, hands‑on expertise with Cisco/Juniper/Palo Alto, and strong incident management and troubleshooting skills.

• Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
• Serve as a senior escalation point for complex network issues.
• Oversee response to network alerts, hardware issues, performance problems, and service interruptions.
• Lead and coordinate P1/P2 bridge calls, including troubleshooting direction and communication.
• Perform root cause analysis for recurring network issues and recommend preventive actions.
• Improve monitoring, incident response, documentation, and escalation processes.
• Develop and maintain SOPs, runbooks, incident reports, and operational standards.
• Collaborate with network engineering, infrastructure, security, cloud, and application teams.
• Support continuous improvement of network reliability, visibility, and operational readiness.

• Palo Alto firewalls
• Juniper SRX firewalls
• Juniper Mist wireless and wireless authentication
• Juniper and/or Cisco access layer switching
• SD‑WAN
• L3 routing, especially BGP
• Data center switching
• ACI / VXLAN fabrics preferred
• Cloud networking, preferably Azure or Google Cloud Platform
• Load balancing, preferably F5
• VPNs, access points, monitoring tools, and network troubleshooting

• Extensive experience in network operations, network engineering, or NOC leadership.
• Proven ability to lead or mentor L1/L2 NOC engineers.
• Strong troubleshooting experience across routing, switching, wireless, firewall, VPN, and network performance issues.
• Experience leading incident response and coordinating technical teams during high-priority outages.
• Ability to document issues clearly, create SOPs, and improve operational processes.
• Strong written and verbal communication skills.
• Ability to work hybrid onsite 3 days per week.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.
• Certifications such as CCNA, CCNP, JNCIA, JNCIS, Palo Alto, CISSP, or similar.
• Experience with enterprise-scale environments.
• Experience supporting data center, SD‑WAN, cloud networking, or network security operations