More jobs:
Remote Major Incident & ITSM Lead
Remote / Online - Candidates ideally in
Wisconsin, USA
Listed on 2026-06-13
Wisconsin, USA
Listing for:
First Citizens Bank
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator
Job Description & How to Apply Below
First Citizens Bank is looking for an experienced professional in Major Incident Management to lead the response lifecycle of critical incidents. This remote position requires significant expertise in operational IT services, strong communication skills, and the ability to coordinate teams effectively under pressure.
Eligible candidates should possess a Bachelor's Degree or equivalent experience, with a preference for ITIL certification and extensive knowledge of ITSM tools. This role offers a collaborative environment focused on continuous improvement and operational excellence.
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