Technical Program Manager - Federal AuthOps

About Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

We are looking for a Staff Technical Program Manager (Federal Authorizations) to join our team. This is a remote position within the US (with a preference for hybrid from the San Jose, CA office) and reports to the Director of Technology Compliance in the Exposure Management and Security Operations department. The role owns and drives the end-to-end federal authorization roadmap across FedRAMP and DoD programs, defining the authorization strategy and roadmap, establishing clear priorities and success criteria, and driving cross-functional execution from onboarding through authorization and ongoing sustainment.

• Own the full federal authorization roadmap across impact levels (e.g., FedRAMP Moderate, High, IL2/4/5/6) and maintain authorization packages ensuring completeness, accuracy, and auditability.
• Coordinate end-to-end assessments and manage artifact submission timelines, review cycles, and official authorization communications.
• Ensure timely and accurate delivery of Continuous Monitoring reports while partnering with Compliance Engineering to automate evidence collection workflows.
• Serve as the primary interface with authorizing officials and government stakeholders to ensure clear communication, predictable timelines, and professional stakeholder management.
• Establish program operating mechanisms and governance, providing clear reporting to leadership while ensuring cross‑functional accountability across Product, Engineering, and GTM.

• You thrive in ambiguity and build the path as you walk it.
• You act like an owner, driven by mission and bias for action, navigating seamlessly between high-level strategy and hands‑on execution.
• You are a problem‑solver, laser‑focused on delivering solutions that deliver the biggest impact.
• You are a high‑trust collaborator, giving and receiving ongoing feedback with candor and respect.
• You are a learner with a growth mindset, actively seeking feedback to become a better partner and teammate.

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI‑driven solutions to optimize outcomes within your domain.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent practical experience).
• 5+ years of experience in Technical Program Management or Security/Compliance Program Management driving complex cross‑functional initiatives.
• Demonstrated experience managing federal authorization or compliance programs (e.g., FedRAMP, DoD, NIST‑based assessments) and associated evidence workflows.
• Strong ability to operate as a “product‑like” owner with expertise in roadmap definition, prioritization, outcome‑based delivery, and coordinating assessments across technical and non‑technical stakeholders.

• Experience managing federal authorizations for generative AI applications or navigating emerging FedRAMP benchmarks and GenAI secure control requirements.
• Direct experience owning or coordinating FedRAMP/DoD ATO packages, Con Mon submissions, and interactions with authorizing officials.
• Familiarity with NIST control frameworks, engineering evidence automation, and professional certifications such as PMP, PgMP, or CISM.

$119,000—$170,000 USD

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In‑office perks and more

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.