Remote Tier 1 Help Desk Specialist - Bilingual
Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-06-13
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for:
Chenega MIOS SBU
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Chenega MIOS SBU is seeking a Help Desk Specialist I to provide Tier 1 bilingual support to CBP employees. This remote role requires 24x7 availability for technical support and customer service.
The ideal candidate has a high school diploma, 1+ year IT help desk experience, and bilingual proficiency in English/Spanish. Key responsibilities include troubleshooting IT issues, managing incidents through Service Now, and providing excellent customer service to enhance user experience.
Chenega MIOS offers growth opportunities and a comprehensive benefits package to its employees.
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