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Remote Major Incident Commander — ITSM & Resilience
Remote / Online - Candidates ideally in
High Point, Guilford County, North Carolina, 27264, USA
Listed on 2026-06-14
High Point, Guilford County, North Carolina, 27264, USA
Listing for:
First Citizens Bank
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, IT Project Manager
Job Description & How to Apply Below
First Citizens Bank is seeking a Major Incident Management professional for a remote role. The position involves leading incident management processes, conducting post-incident reviews, and ensuring compliance with ITIL standards. Candidates should possess a Bachelor's Degree with at least 6 years of relevant experience or a High School Diploma with 10 years of experience.
Preferred qualifications include experience with ITSM tools and incident command roles in enterprise environments. The role emphasizes rapid decision-making and stakeholder communication.
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