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Remote Technical Support Specialist; SQL
Remote / Online - Candidates ideally in
Lynn, Essex County, Massachusetts, 01910, USA
Listed on 2026-06-14
Lynn, Essex County, Massachusetts, 01910, USA
Listing for:
Relativity
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Relativity seeks an Application Analyst in Customer Support to provide specialized technical assistance across product verticals. The role requires strong skills in customer service, SQL, and troubleshooting various software and network issues, engaging frequently with customers through calls and emails.
This position involves managing tickets within Salesforce, troubleshooting problems, and collaborating with the team to enhance customer satisfaction. The role offers a hybrid work model and requires a commitment to Relativity’s core values.
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