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Hybrid IT Help Desk Analyst - POS & Remote
Remote / Online - Candidates ideally in
Westlake, Cuyahoga County, Ohio, 44145, USA
Listed on 2026-06-14
Westlake, Cuyahoga County, Ohio, 44145, USA
Listing for:
TEKsystems
Full Time, Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
TEKsystems seeks a Service Desk Associate in Westlake, OH, for a hybrid role providing first line support to remote users. The associate will manage inbound calls, troubleshoot issues, and document all interactions using Service Now.
Requirements include strong troubleshooting skills, general computer knowledge, and the ability to handle a fast-paced environment. The position offers benefits like medical, dental, and a 401(k) retirement plan.
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