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Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Remote / Online - Candidates ideally in
Pawtucket, Providence County, Rhode Island, 02860, USA
Listed on 2026-06-14
Pawtucket, Providence County, Rhode Island, 02860, USA
Listing for:
Hypori, Inc.
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Hypori, Inc. is looking for a Skill Bridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using Service Now and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff.
Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication.
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