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Remote Telephony Configuration Analyst
Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-06-14
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Gainwell Technologies is seeking a Telephony Configuration Analyst to support telephony platform optimization within the Performance Enablement Organization. This remote position requires hands-on configuration, testing, and documentation to meet business needs and SLAs.
The ideal candidate will have a Bachelor’s degree and 1-3 years' experience in operations or business analysis, particularly with CX platforms like NICE CXOne or AWS Connect. Gainwell offers a competitive salary and a flexible work policy.
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