Remote Major Incident Commander — ITSM & Resilience
Remote / Online - Candidates ideally in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-06-14
Tempe, Maricopa County, Arizona, 85285, USA
Listing for:
First Citizens Bank
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
First Citizens Bank is seeking a Major Incident Management professional to lead incident response efforts. This remote role requires a Bachelor's degree and significant experience in Operational IT services, with a focus on improving processes and service reliability.
The ideal candidate will manage major incidents, drive communication during crises, and collaborate with various teams to enhance resilience. Strong skills in ITSM tools and a focus on governance are essential. Competitive benefits and training opportunities are offered.
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