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Remote Major Incident Commander — ITSM & Resilience
Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14602, USA
Listed on 2026-06-14
Rochester, Monroe County, New York, 14602, USA
Listing for:
First Citizens Bank
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
First Citizens Bank is looking for a Major Incident Manager to oversee critical incident management processes. This remote role requires 6 years of experience in Operational IT services, leading incident responses, and coordinating teams efficiently.
The ideal candidate will possess strong communication skills, expertise in ITSM tools, and a Bachelor's degree or equivalent experience. Join us to enhance service resilience and drive continuous improvement across platforms.
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