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Remote Tier II Support Lead — Ops & Coaching
Remote / Online - Candidates ideally in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-06-14
Green Bay, Brown County, Wisconsin, 54311, USA
Listing for:
Chenega MIOS SBU
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Chenega MIOS SBU is seeking a Remote Tier 2 Shift Supervisor to oversee Tier II operations for the Customs and Border Protection Technology Service Desk. This role ensures service levels and quality targets are met while providing guidance to Advanced Support agents.
The ideal candidate has at least 3 years of IT help desk experience and supervisory capability. A competitive salary ranging from USD $80,000 to $86,000 is offered, along with additional benefits.
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