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Global Level-Technical Support Manager; Remote, Equity
Remote / Online - Candidates ideally in
Tucson, Pima County, Arizona, 85701, USA
Listed on 2026-06-14
Tucson, Pima County, Arizona, 85701, USA
Listing for:
Arch Systems
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Arch Systems is seeking a Manager, Level 2 Technical Support in Malaysia to lead a high-performing team. The role involves mentoring engineers, managing critical escalations, and ensuring excellent customer support.
Fluency in English and Mandarin is required, with knowledge of Cantonese as a plus. The role also includes developing processes for documentation and support, ensuring timely resolution of escalations.
This position offers a competitive salary range, benefits, and opportunities for career growth within a remote-first work environment.
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