Systems Administrator

Systems Administrator Location

St. Louis, Missouri (Hybrid)

70% On-Site, 30% Work-from-Home

The Systems Administrator plays a critical role in maintaining and optimizing the organization’s IT infrastructure, ensuring systems are secure, stable, and operating efficiently. This position is responsible for supporting Windows server environments, monitoring system performance, and resolving technical issues to minimize disruption and support business continuity. In this role, you’ll work in a fast-paced, 24x7 production environment, partnering with internal teams and external vendors to maintain system health, implement improvements, and support ongoing operations.

You’ll have the opportunity to take ownership of complex technical challenges, contribute to long-term system stability, and play a key role in keeping critical business systems running smoothly.

• Administer, maintain, and support Windows server environments to ensure reliable and secure system operations
• Install, configure, and support hardware and software across production systems
• Monitor system performance, logs, and alerts to identify issues and proactively address potential risks
• Diagnose and resolve hardware, software, and system-related problems in a timely manner
• Analyze root causes of system issues and implement solutions to improve long-term stability
• Coordinate and schedule maintenance activities, including patches, updates, and system upgrades
• Track and manage incidents through resolution, ensuring accurate documentation and follow-up
• Collaborate with internal teams and external vendors to support system operations and maintenance efforts
• Install and configure new hardware components within a data center environment
• Monitor system utilization and performance to identify bottlenecks and recommend improvements
• Maintain detailed documentation for operational procedures, troubleshooting, and system configurations
• Support disaster recovery and fault tolerance efforts, including backup and restoration processes
• Provide technical guidance and support to team members to promote operational efficiency
• Support a 24x7 production environment, including participation in off-hours maintenance and on-call support as needed

Bachelor’s degree in Computer Information Systems or a related field OR equivalent experience, including 5+ years working in a Microsoft server environment

• 4 to 6 years of experience supporting production server hardware/software, Active Directory, and network infrastructure is required
• Experience working in a 24x7 production environment preferred
• Experience installing, configuring, and troubleshooting enterprise systems and infrastructure preferred

• Expert knowledge of Active Directory, including user accounts, groups, and policies
• Expert knowledge of Windows Server environments, including installation, configuration, and troubleshooting
• Strong understanding of networking infrastructure and ability to support complex environments
• Experience with server virtualization technologies and concepts
• Knowledge of disaster recovery and backup/restore processes
• Experience with fault tolerance technologies such as RAID and system redundancies
• Strong analytical skills with the ability to identify trends, diagnose issues, and implement solutions
• Ability to manage time effectively and prioritize tasks in a fast-paced environment
• Strong written and verbal communication skills, both technical and non-technical
• Familiarity with Agile/Scrum methodologies and IT operational best practices
• Knowledge of networking protocols and technologies including TCP/IP, DNS, DHCP, and Cisco environments
• Experience with storage technologies including SANs and storage management solutions
• Knowledge of patch management processes and tools
• Ability to work nights, weekends, and participate in an on-call rotation

Full-time salaried employees are eligible for a comprehensive benefits package that includes medical, vision (100% employer-paid), dental, life insurance, short- and long-term disability, and a Health Reimbursement Arrangement (HRA). We offer a 401(k) retirement plan with employer match, as well as Medical and Dependent Care Flexible Spending Accounts (FSAs). Time away from work is important too—we provide generous Paid Time Off (PTO), four floating holidays annually, and nine company-observed holidays.

Our benefits also include paid parental and adoption leave, an Employee Assistance Program (EAP) with confidential support resources, and access to wellness and mental health services. Benefits begin the first of the month following 30 days of employment.