Senior Director, Data Governance & Privacy Operations; GRC | Technology | Remote

Position: Senior Director, Data Governance & Privacy Operations (GRC) | Technology | Remote
Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About

The Role

The Senior Director works as a member of our in-house Service Delivery, Privacy, AI Governance & GRC team within the Technology segment of FTI Consulting. In this operational leadership (non-consulting) position, you will foster intergroup relationships while ensuring governance, compliance, and best practices. You help lead global privacy operations, third party risk management, service delivery and AI governance within the Technology segment by working closely with the Vice President, legal, sales, DPO, corporate compliance, and data center operations teams to ensure compliance with applicable regulations, laws and industry standards.

With your passion for data protection and responsible innovation, you will champion governance and risk management initiatives to ensure Privacy-by-design, AI ethics, & security remain embedded into scalable operations, negotiations, content, commercial agreements, products and the delivery of services. You will lead and drive core program objectives and product solutions by leveraging your knowledge of hyperscale/SaaS technology and risk management with technical, GRC and legal acumen.

The ideal candidate will have:

* Exceptional verbal and written communication skills and the ability to quickly evaluate and translate complex regulatory or technical needs into practical, concise, and actionable direction.

* Expert familiarity with ethical AI principles, bias detection, and mitigation techniques;
Demonstrated experience applying AI governance into various work streams at both the enterprise and product level.

* The ability to efficiently manage multiple tasks and prioritize changing workloads or competing priorities; ability to pivot quickly between strategy and hands-on tactical execution.

* Extensive experience leading bespoke negotiations with third parties and clients.

* The ability and desire to take initiative, self-educate, work with autonomy, quickly risk-assess and prioritize based on various factors including overall business value and operational integrity.

* The ability to develop and maintain strong partnerships and influence across organizations at all levels without direct reporting relationships.

* A self-starter mindset who has the confidence, conviction and demonstrated experience to make complex decisions at pace; demonstrated ability to effectuate change and diplomatically identify, articulate and resolve risks/noncompliance -- even if unpopular.

* Demonstrated success implementing governance readiness for emerging Technology initiatives by translating requirements into repeatable controls, artifacts, and operating rhythms.

* Experience creating and implementing GRC policies, addendums, and site content.

* Passion for AI ethics, GRC, Security and Privacy

What You'll Do

* Partner with various stakeholders to ensure appropriate GRC, technical and operational provisions are incorporated into customer, vendor, partner and other GTM content including portals, Trust, DPAs, LOEs, internal guidelines, etc.

* Support Technology segment transformation initiatives including cross-segment programs such as scalable IT; role will interact with external counsel, FTI's senior leadership and clients.

* Proactively horizon scan/ monitor data protection, Cyber and AI regulations/ standards (e.g., GDPR, CCPA, EU AI Act, EU AI pact, DORA, etc.);
Assess regulations for applicability to context, FTI's solutions and operationalize into various work streams where needed.

* Exercise sound judgment to effectively assess, communicate, balance and resolve risk in the provision of compliance guidance to the business.

* Ensure AI/ Development and other Tech initiatives or products comply with regulations, governance principles, ISO standards and industry best practices.

* Partner with teams and data stewards to coordinate and perform various audits and assessments (PIA, DPIA, TIA, AI impact assessment, Data Inventories, etc.) as needed to support privacy by design and AI governance principles, drive operational accountability and ensure ongoing compliance and risk management;
Maintain risk registers and risk matrices to support PIMS, etc.

* Build and…