System Administrator

Job Title: Logistics Administrator / System Administrator

Location: Englewood Cliffs, NJ

Duration: 06 Months

Tax Term: W2

Note from hiring manager:

Don’t need someone in office‑ but can take someone 100% remote. Though ideally want someone local‑ but remote for strong candidate is fine.

Hybrid 2 days onsite

• Kate Cosag leads system administration for logistics, especially OTM and SAP.
• Role focuses on ticket creation, troubleshooting, and escalation to IT support.
• Handles ad‑hoc tasks: UAT testing, configuration changes, interface monitoring.
• Acts as bridge between planners/deployment specialists and technical teams.
• Needed for day‑one readiness of TMICC systems go‑live.

• 3–5 years logistics experience (transportation, deployment specialist background).
• Strong OTM and SAP knowledge; familiarity with “Forkite” a plus but not required.
• System‑savvy, able to investigate, troubleshoot, and coordinate fixes.
• Preference for on‑site work (2 days/week); remote acceptable with future transition.

• Target start: early September (first week) or possibly mid‑August.
• Minimum two interview rounds; calendars will dictate exactly 2–3 sessions.
• Primary systems:
  Oracle Transportation Management (OTM) and SAP.
• Additional system:
  Forkite for performance monitoring and integration checks.
• Ticket volume varies: ideally zero, but occasional spikes (1–5 tickets/week).
• Role includes ensuring system stability for planners and deployment specialists.

• No strict minimum years of experience; 3–5 years logistics ideal.
• Bachelor’s degree not mandatory if candidate has equivalent experience.
• Remote work acceptable initially; on‑site preferred for collaboration.
• Interview panel composition flexible based on availability.

The Systems Administrator / Systems Associate Manager is responsible for the day‑to‑day operation, stability, and continuous improvement of systems supporting logistics business operations. This role ensures systems are configured correctly, issues are resolved efficiently, users are supported effectively, and enhancements are delivered in alignment with business needs.

• Troubleshoot and resolve system issues (OTM, SAP, and Four Kites/4K).
• Monitor system performance, integrations, and interfaces.
• Engage additional support teams.
• Document solutions where needed.
• Ensure access to systems.
• Submit tickets.
• Handle SAP GRC approvals.
• Maintain system configurations and process change requests.
• Weekly meeting engagement with OTM and 4K teams.
• Collect and escalated end‑user issues.
• Collaborate on enhancement opportunities.
• Support OTM/SAP releases, patches, and configuration updates.
• Daily/weekly UAT testing.
• Ensure audit and compliance checks pass on schedule.
• Review quarterly security access and controls.
• Provide systems feedback for business reviews.
• Support OTM/SAP/4K enhancement projects.

• Experience with OTM.
• Experience with SAP.
• Experience with 4K.
• Strong troubleshooting and analytical skills.
• Proficiency with configurations and integrations.
• Strong communication and documentation skills.
• Project management experience for UAT and project support roles.

• A unique mix of global scale & start‑up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
• A performance‑driven culture—Freedom to act, disrupt and grow – your success is measured by impact.
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.