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Remote Technical Support Specialist – VoIP & Video

Remote / Online - Candidates ideally in
Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: MCI
Remote/Work from Home position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

MCI is seeking a dedicated technical support team member for a remote work-at-home position. In this role, you will troubleshoot VoIP Phones, data gateways, and HD video service disruptions, providing a world-class customer experience.

The ideal candidate will possess strong communication skills, a good understanding of related technologies, and the ability to handle customer issues effectively. Competitive compensation, benefits, and a team-oriented work culture are offered.

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