Senior Engineering Manager, Delivery

Overview

About Upstart:
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. We bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. We are a digital-first company with teams across 80+ cities in the US and Canada, offering flexibility to work from home or in person at offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026).

If you’re energized by tackling meaningful problems and motivated by work that truly matters, we’d love to hear from you.

The Team:
Upstart’s Offer Delivery (PLG) Team is focused on driving growth by deepening relationships with our existing users. Our vision is to create an always-available credit experience that guarantees access to Upstart’s credit products for all users through intelligent offer generation and merchandising that enhances the user journey.

You will play a crucial role in shaping how we drive user growth and engagement through intelligent targeting, strategic product recommendations, and a scalable offer generation infrastructure. You’ll be responsible for generating personalized offer experiences, advancing out-of-funnel cross-sell strategies, optimizing cost, and working closely with our ML team to produce better outcomes for users. Your work will contribute to growing our products, increasing customer lifetime value, and helping more users access the right financial products at the right time.

How You’ll Make An Impact

• Define and implement an engineering roadmap supporting intelligent and personalized offer and product recommendations for our user base
• Collaborate with cross-functional partners including Product Managers, Product Marketing Managers, and Research Scientists to drive impact
• Lead, coach, and develop a high-performing engineering team, delivering high-quality solutions and incrementally enhancing systems with each pull request
• Leverage experimentation and data-driven insights to refine growth strategies, optimizing user engagement and conversion through continuous testing and personalization
• Create a best-in-class offer generation infrastructure that scales with our user base and all Upstart products

• Bachelor’s degree in Computer Science, Engineering, or Mathematics (or related field) + 8 years of experience, including at least 3 years of direct people management
• Experience leading product-oriented teams with quantifiable user impact
• Ability to convey complex technical information to a variety of audiences

• Experience with growth engineering product stacks (Optimization, Experimentation, Personalization, Recommendation Systems, etc.)
• Experience working on products with marketplace dynamics
• Proven track record of leading and growing engineering teams
• Success in driving initiatives spanning multiple teams across organizations
• Skilled in scaling systems in both technical and organizational capacity

Position location:

Remote. Travel:
As a digital-first company, most work can be done remotely. Employees may live anywhere in the U.S., with opportunities for in-person collaboration via regular onsites. Cadence varies by team; most teams meet once or twice per quarter for 2–4 consecutive days.

• Competitive compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with HSA contributions
• Generous 401(k) with Upstart matching
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous paid time off, holidays, and family leave programs
• Parental and family care benefits
• Wellness programs, ERGs, and team events
• Catered lunches and snacks when working from offices

Upstart is an Equal Opportunity Employer. If you require reasonable accommodation during the application or interview process, please email candida More information: