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Remote Technical Support Specialist – VoIP & Video
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-15
Durham, Durham County, North Carolina, 27703, USA
Listing for:
MCI
Remote/Work from Home
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
MCI is seeking a technical support representative to operate remotely, focusing on troubleshooting VoIP Phones and HD video disruptions. This role demands excellent customer service skills as you will engage with customers nationwide to resolve issues effectively.
The ideal candidate will have a high school diploma, basic understanding of VoIP systems, and a strong ability to promote a positive customer experience while documenting interactions accurately.
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