Senior Configuration Analyst

## Senior Configuration Analyst Apply locations:
Remote Nationwide time type:
Full time posted on:
Posted Todayjob requisition :
R-417994#
** Become a part of our caring community
** We are seeking a Senior Configuration Analyst (MyChart) to support the configuration, testing, and implementation of MyChart solutions that enhance the member and patient experience. This role partners closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities. The ideal candidate combines hands-on configuration expertise with strong testing, validation, and cross-functional collaboration skills to ensure successful go-live readiness, operational stability, and long-term adoption.
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* Key Responsibilities:

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* * Configure and maintain MyChart workflows including Care Companion, video visits, and campaigns
* Gather and translate business and clinical requirements into configuration specifications
* Facilitate design sessions to support compliant and user-focused digital experiences
* Analyze change requests and recommend scalable, standardized configuration solutions
* Maintain configuration documentation, testing evidence, and decision records
* Develop and execute system testing and support end-to-end validation activities
* Support UAT execution, defect resolution, and business approval processes
* Coordinate configuration, testing, defect management, and release activities with project teams
* Support go-live readiness, cutover planning, and operational deployment activities
* Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework###
** Use your skills to make an impact
**** Required Qualifications**
* ** Must obtain Epic certification within 60 days of completing training; travel may be required
*** Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments
* 1 year + experience supporting MyChart or Epic digital patient engagement workflows
* Strong analytical and problem-solving skills with the ability to interpret and apply data insights
* Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels
** Preferred Qualifications**
* *** Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link
**** Working knowledge and experience in healthcare systems
* Experience in user provisioning
* EPIC analyst certification/accreditations as they related to business functions (utilization management, care management, etc....)
* Previous experience operating in electronic health records (such as Epic, Cerner, etc....)
* Experience building digital capabilities
** Additional Information
**** Travel Requirements
*** Must be willing to travel
** up to 25% annually
** for stakeholder engagement and product initiatives
* Must be willing to travel to
** Wisconsin 3–5 times within the first 60 days of employment
** to attend required training and certification classes
** Work Schedule
*** Standard work hours are
** Monday–Friday, 8:00 a.m.–5:00 p.m. EST or CST**
* ** Occasional weekend work is required
** based on business needs
** Work-At-Home Requirements:
*** WAH requirements:
Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
* A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
* Satellite and Wireless Internet service is NOT allowed for this role.
* A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
** Interview Format:
** As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected, you will receive correspondence inviting you to participate in a Hire Vue assessment.  You will have a…