Remote Desktop Support Lead - SaaS & IT Ops
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-16
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Role, Inc.
Remote/Work from Home
position Listed on 2026-06-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Role, Inc. is seeking a Desktop Support Associate II to provide technical support for employees across the U.S. This role combines end-user support with IT process ownership in a remote-first culture.
You will assist with onboarding, incident management, and support core SaaS platforms like Okta and Google Workspace. Ideal candidates have 3+ years of IT experience and strong knowledge of Mac environments.
Salary ranges from $65,658 to $97,428, depending on experience.
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