Inbound Business Development Representative, Americas

Overview

One Platform, a Whole World Of Opportunity. Oyster set out to change how talent is hired, paid, and supported globally by launching a global employment platform.

Since January 2020, Oyster has: built a distributed team across 60+ countries, been featured in Forbes as a top company for remote jobs, formed a diverse leadership team, earned top employee engagement scores, raised $286 million and achieved a $1.2 billion valuation, and attained B Corp status in 2023. Our momentum shows the power of global employment. We are remote-first and open to applicants who want to work remotely from anywhere, with this role based in the Americas region.

Location:

While this position is posted in a specific location, all Oyster positions are fully remote, and you can work from home. This role requires that you be based in the Americas region.

As an Inbound Business Development Representative (BDR), you are the front line of our revenue engine, owning the rapid response, qualification, and conversion of high-intent inbound leads into high-quality sales opportunities. This is a fast-paced, high-velocity role where speed, precision, and conversion discipline matter. You will operate at the center of our GTM motion, turning interest into pipeline in real time, leveraging AI and automation tools to move faster and smarter.

You will be supported by Sales, Rev Ops, and Marketing teams, with enablement, coaching, and modern tooling to help you develop into a high-performing SaaS sales professional.

• Respond instantly to inbound leads with speed, clarity, and urgency.
• Convert interest into meetings, ensuring strong speed-to-lead and booking rates.
• Communicate value clearly via email, phone, Linked In, and AI-assisted messaging tools where applicable.
• Maintain strong CRM discipline by updating lead statuses, logging activities, and capturing detailed notes to ensure data integrity and pipeline visibility.
• Feed real-time insights back to Sales & Marketing to improve lead quality, targeting, and conversion performance.
• Own the lead handoff process, routing qualified opportunities to the appropriate subregions according to guidelines.
• Provide detailed qualification notes prior to meetings to equip Sales Executives with context for effective demos.

• Speed and urgency in handling high-intent demand.
• Qualification rigor with relevant questions to assess fit.
• Ownership and accountability for results.
• AI-first mindset using tools that increase speed, accuracy, and scale.
• Resilience in high-volume, high-change environments.
• Collaboration and sharing insights to elevate team performance.

• Strong ability to prioritize and respond in real time.
• Confident, structured qualification skills.
• Clear, persuasive multichannel communication.
• Strong CRM discipline (Salesforce or similar).
• Comfort using AI tools, automation workflows, and modern sales tech stacks.
• Curiosity about SaaS, global hiring, and the future of work.
• Experience with tools like Salesforce, Salesloft, Nooks, and Qualified chat.

• 6+ months in a customer-facing or target-driven role (sales, CS, recruiting, hospitality, etc.).
• Experience handling high-volume, time-sensitive interactions with measurable outcomes.
• Exposure to B2B tools is a plus, not required.
• Interest in AI-enabled workflows and modern SaaS sales environments.

• A reliable home internet connection (or the ability to obtain one).
• Fluent English language skills.

Our values guide the work we do, the decisions we make, and the culture that makes us special. We make it happen. We drive change. We build and give trust, and we are a united team. Our mission is to create a more equal world, one global hire at a time. Everything we do ladders up to our mission, and that doesn’t just mean building software.

We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. We embrace asynchronous communication and collaborative work and share our practices in the Oyster Public HQ to help other global…