Lead Application Engineer - EPIC Hospital Billing; REMOTE

Lead Application Engineer - EPIC Hospital Billing (REMOTE)

United States

Location:

This is a work-from-home position that requires the team member to reside within a 2.5 hour radius of Greater Cincinnati, OH.

Schedule:

Full-Time, Day Shift with on‑call rotation requirements.

• Live within 2.5 hours radius of Tri Health.
• Bachelor's Degree in Information Systems (or related field).
• Other relevant fields of study.
• Equivalent experience accepted in lieu of degree.
• Flexible/adaptable learning and understanding of new technologies.
• Proven analytical and problem‑solving abilities.
• Ability to work both independently and in a team‑oriented, collaborative environment.
• Execute tasks in a high‑pressure environment.
• 4‑5 years experience in a related field.
• On‑call rotation.
• Epic Certified in Hospital Billing.

Under the general supervision and direction of the Applications Manager, this position performs high‑level technical systems analysis and programming in one or more specialized phases of applications. It is also delegated the responsibility and accountability for managing the application portion of projects from concept to completion, preparing detailed specifications from which programs will be written, and ensuring maximum utilization of automation and system availability.

Responsibilities include program design, coding, testing, debugging, and documentation, working with other Information System teams to ensure the performance of underlying technical infrastructure and software utilization. The role also involves application development, modifications of existing and new systems, customer support, consulting, and providing information to departments, management, and the organization. It encompasses defining and understanding specifications, preparing requests for proposals, and participating in system acquisition processes and implementation, serving as an example and facilitator to other team members.

• Supports departmental and organizational processes, including customer support and problem resolution, in a timely manner to ensure maximum system availability.
• Provides appropriate escalation of critical issues as necessary.
• Performs high‑quality definition, analysis, design, programming functions and documentation for assigned projects and requests.
• Records, tracks, and documents the problem‑solving process, including all decisions made and actions taken, through to final resolution.
• Ensures that project solutions—including designs, requests for proposals, system acquisition, and modification—meet the goals and objectives of the requesting department.
• Provides leadership to ensure project tasks are completed accurately and within the time estimated from the project schedule or scheduled completion date of the request.
• Attends technical/professional training courses (seminar or self‑study) for career development and job responsibility performance.

Other Job‑Related Information:
On‑call is expected in this position, per the Information Systems On‑Call policy.

• Climbing – Rarely
• Concentrating – Frequently
• Continuous Learning – Consistently
• Hearing:
  Conversation – Consistently
• Interpersonal Communication – Frequently
• Kneeling – Rarely
• Lifting