Presales Solutions Engineer - Network

Company Overview

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’re a $16 billion global provider of IT solutions and services with over 17,000 organizations worldwide. Our employees – more than 7,000 – are the heartbeat of SHI.

The Presales Solutions Engineer– Network will work alongside Architects and account teams, serving as a network expert supporting customers, go‑to‑market initiatives, and sales. The role takes a consultative approach, leading discussions on network platforms, understanding how technology enables business, and recognizing opportunities for the company. This remote position, based in the Ft. Lauderdale, Florida area, has a hybrid setup as determined by management.

• Collaborate with account teams to understand customers’ maturity levels and environments through review of network technologies, consumption, and implementations.
• Strengthen technical relationships with OEMs, strategic, emerging partners, and key partners.
• Educate and develop sales teams on Network solution selling and key technologies via 1x1 training, team training, and company training.
• Conduct product positioning and training for the Sales team and customers.
• Evaluate and understand customer data‑center environments and infrastructure technologies, design & propose tailored infrastructure solutions aligned with business objectives.
• Maintain technical relationships with OEMs and strategic partners, staying updated on product information.
• Provide product training and technical education to the sales team and customers.
• Serve as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline, developing strategies for top prospects and acquiring new business.
• Identify technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Create solutions that meet customers’ needs and budgets through strategic planning.
• Engage multi‑layer client contacts (CIOs, IT Directors, CTOs) to ensure comprehensive account management.
• Educate sales teams on technical selling, product training, services, and technology trends.

• Presenting – design and deliver engaging presentations adapted to audience and medium.
• Negotiation – seek negotiation opportunities, initiate discussions, contribute to conflict resolution.
• Communication – effectively communicate complex ideas to diverse audiences and facilitate communication.
• Detail‑Oriented – manage complex tasks or projects, identify errors, ensure quality.
• Organization – coordinate multiple projects, delegate tasks, use advanced tools.
• Follow‑Up – identify tasks requiring follow‑up, initiate actions, manage workflow.
• Problem‑Solving – identify potential problems, propose preventive measures, contribute innovative solutions.
• Relationship Building – expand networks, initiate collaborations, contribute to team cohesion.
• Documentation – develop comprehensive standards, implement best practices, support efficiency.
• Results Orientation – set challenging goals and lead teams to achieve them.

• Strong knowledge of technical network solutions (route/switch, LAN, WAN, SD‑WAN, cloud edge, virtual networking, secure access, visibility).
• Intermediate ability to communicate and sell complex technical products or services by understanding customer needs and articulating value.
• Intermediate expertise with similar products from vendors such as Aruba, Juniper, HPE, Arista.
• Intermediate experience with software‑defined networking technologies: SDDC, SD‑WAN, SASE, SSE.
• Intermediate experience with Cisco networking products (switches, routers, wireless, Nexus, Meraki) and familiarity with Cisco Commerce Workspace (CCW).
• Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD‑WAN, cloud edge, virtual networking, secure access, network visibility.

• Completed Bachelor’s Degree or relevant work experience.
• Minimum 2 years of experience with Cisco networking products.
• Ability to travel to SHI, partner, and customer events.
• Advanced certifications (CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP) are desirable.

The estimated annual pay range is $120,000–$230,000, including base salary and bonus, dependent on knowledge, skills, experience, and market location.

Benefits may include medical, vision, dental, 401K, and flexible spending.

Commitment to diversity as the largest minority‑ and women‑owned enterprise in the U.S.; continuous professional growth and leadership opportunities; health, wellness, and financial benefits; world‑class facilities and technology support.

SHI International Corp. is an Equal Opportunity Employer, committed to a diverse workforce and inclusive practices.