UX Designer C2C MN

Job: UX Designer

Location: Hybrid, at least 2 days/week in the office, in Minneapolis, MN.

Duration: 6 months, 3/15/2026 – 9/15/2026

Client: Metropolitan Council

Need local Candidate with DL

The Metropolitan Council (Met Council) is seeking one full‑time UX Designer resource who will be part of the Fare Collection System Upgrade project which is a large‑scale, high‑profile initiative supporting Metro Transit’s core business operations. The resource will be involved in designing public‑facing websites and robust back‑office functionalities within tight timelines in an Agile manner collaborating with the Product engineering team.

The work is expected to be done with a hybrid of on‑site and remote work. Resource will be required to work at a Met Council office at least two days per week with the possibility of more as business conditions dictate. Council offices are located in downtown Minneapolis, MN.

• Lead user research activities, including interviews and usability testing, to gather insights and inform design direction for an IT team.
• Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements.
• Develop wireframes, high‑fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively.
• Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
• Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience.
• Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
• Conduct 8–10 user interviews and 2–3 usability testing sessions per 2‑week sprint to identify pain points and validate design assumptions.
• Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards.
• Produce low‑fidelity wireframes, high‑fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2‑week iterations.
• Participate in daily stand‑ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
• Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation.
• Present bi‑weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation.

• User Research Reports:
  Comprehensive summaries of findings from interviews, surveys, and usability testing sessions (delivered bi‑weekly or per sprint).
• Wireframes and Mockups:
  Low‑ and high‑fidelity designs for key interfaces and workflows (delivered iteratively within 2‑week sprints).
• Interactive Prototypes:
  Clickable prototypes built in standard tools, including interaction flows and annotations (delivered at sprint end).
• Design Documentation:
  Style guides, component libraries, and handoff specs ensuring accessibility (WCAG 2.1 AA) and brand compliance (delivered per project milestone).
• Stakeholder Presentation Materials:
  Slide decks and demo sessions for design reviews (bi‑weekly).
• Weekly Status Reports:
  Progress updates on tasks, risks, and next steps (submitted every 2 weeks).

• Five (5) years’ experience in User Experience (UX) designs of web‑based applications
• Four (4) years’ experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
• Five (5) years’ experience creating wireframes, protypes, and mockups
• Three (3) years’ experience in information architecture and design
• Two (2) years’ experience in user experience design in an agile development environment

• Bachelor’s degree in UX Design, Human–Computer Interaction, or Graphic Design
• Demonstrated experience applying accessibility and inclusive design best practices
• User research and persona development experience
• Usability testing and analysis…