AI Transformation Lead

What You Can Expect

Reporting directly to the Chief Digital Information Officer you will drive enterprise‑wide AI adoption that delivers measurable business impact. Partnering with executive leadership, you'll define and execute AI strategy 'll solve complex challenges using cutting‑edge technologies while creating lasting organizational value.

We deliver digital transformation initiatives that reshape how our organization operates. Our team partners across business units to integrate emerging technologies into core processes. We exist to accelerate innovation and drive competitive advantage through AI.

• Developing and executing AI transformation roadmaps aligned with business objectives and digital strategy
• Identifying and prioritizing opportunities for operational efficiency, revenue growth, and customer experience enhancement through AI solutions
• Leading cross‑functional initiatives that integrate AI capabilities into core business processes with measurable outcomes
• Building relationships with business unit leaders to understand pain points and translate them into AI use cases
• Communicating AI strategy, progress, and business impact to executive leadership and board members

• Demonstrate 10+ years of business transformation experience leveraging technology to drive organizational change
• Lead enterprise‑wide AI transformation initiatives with proven, measurable business outcomes
• Influence C‑level executives and shape strategic decisions through effective stakeholder management
• Apply working knowledge of AI/ML technologies including generative AI, NLP, and predictive analytics
• Translate technical concepts into business value using analytical and strategic thinking skills
• Build business cases, ROI models, and value realization frameworks that drive investment decisions
• Hold bachelor's degree in Computer Science, Data Science, Engineering, or demonstrate equivalent practical experience
• Contribute published thought leadership or speaking experience at industry conferences

Minimum: $

Maximum: $

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value.

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.

Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health, support work‑life balance, and contribute to their community in meaningful ways.

Zoom helps people stay connected so they can get more done together. We build collaboration platforms and help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem‑solvers working at a fast pace to design solutions with our customers and users in mind, and we provide opportunities to grow and advance careers.

We believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an accommodations request.

Non‑accommodation‑related requests will not be addressed. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran, or disability status. All information will be kept confidential according to EEO guidelines.