High School Internship Program, Desktop Build Center Intern

PROGRAM OVERVIEW

Are you a high performing student? Are you continuously demonstrating leadership and a willingness to learn? Are you always looking for a way to make a difference? A High School intern position with The Hartford Financial Services Company gives you unprecedented access to learn in a real world, Fortune 500 environment. You will develop relevant skills and core competencies. An experienced IT professional will be your mentor as you gain key insights into the evolving, innovative, fast paced world of corporate information technology services!

You can expect a highly inclusive, supportive, structured, and rewarding internship experience, including a new intern orientation program with general computer, application and required system training, work on meaningful assignments that improve our ability to serve our customers, improve IT stability, compliance, and more, structured support from an assigned mentor, and scheduled sessions to meet senior executive leaders at The Hartford.

This rotational based role will have you rotating between support the Desktop & Laptop Enterprise Build center and Tech Express, The Hartford’s walk‑up technical support service team. You will assist with fast‑paced day‑to‑day management, build and deployment of computers (desktops and laptops) across our Hartford campus, learn and run scripts to install/load approved software packages, perform approved operating procedures and adhere to processes to complete a high volume of work with quality and consistency, replace broken hardware for end users (keyboards, mice, monitors), assist with maintaining and inventory management of technology assets, handle and move computer equipment up to 40 lbs.,

assist users with computer/software/printer issues in a fast‑paced environment, run Data Preservation for reclaimed computers, and may require a high degree of walking around our Hartford campus.

• Self‑motivated with mature, professional, and ethical conduct
• Excellent communicator, oral and written
• Eager to learn new things and apply the information quickly to different situations
• Analytical and decision‑making abilities, problem‑solving skills
• Ability to build and maintain positive working relationships
• Team oriented, collaborative and willing to accept feedback
• Effective time management and prioritization skills
• Focused on delivering a positive customer experience
• Experience working with Microsoft or Google’s G suite of applications, Windows
  10, and Microsoft
  365, product preferred

• Technology focused curriculum preferred
• Teacher Recommendations preferred
• Engagement and leadership in school clubs, extracurricular activities, support or leading community or volunteer enrichment events preferred

1 Hartford Plaza, Hartford, CT or Virtual / Remote Work & Onsite

• Monday – Friday, 20 hours. (Position is Part‑Time, Temporary)
• Internship starts mid‑June and runs through mid‑August
• Working hours vary, typically 8:30 AM – 5:00 PM

• Reliable Transportation (for on‑site work, if required)
• Must satisfy employment eligibility requirements as established by the State of Connecticut and pass required background checks

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees.

Other rewards may include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition. The annualized base pay range for this role is: $17 – $18.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age