Presales Solutions Engineer - Network

Job Summary

The Presales Solutions Engineer – Network will work alongside Architects as a network expert supporting account teams, customers, and go‑to‑market initiatives. The Solutions Engineer will take a consultative approach and lead discussions with clients regarding Network platforms, understand how technology enables business, and recognize opportunities for the company. This position is remote in the Wisconsin area with a Home Office setup as determined by SHI management.

• Collaborate with account teams in understanding the maturity levels of customer environments through review and evaluation of Network technologies, consumption, implementations, and processes.
• Strengthen technical relationships with original equipment manufacturers (OEMs), strategic and emerging partners, and key partners.
• Educate and develop sales teams on Network solution selling and key technologies through 1x1 training, team training, and company training.
• Conduct product training and positioning for the Sales team and customers.
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, staying updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

• Presenting – Can design and deliver engaging presentations, adapting to audience.
• Negotiation – Can proactively seek and conduct negotiations.
• Communication – Can effectively communicate complex ideas to diverse audiences.
• Detail‑Oriented – Can manage complex tasks, identifying errors and ensuring quality.
• Organization – Can coordinate multiple projects, delegate tasks, use advanced organizational tools.
• Follow‑Up – Can identify tasks that require follow‑up and take action.
• Problem‑Solving – Can proactively identify problems and propose innovative solutions.
• Relationship Building – Can proactively seek collaboration opportunities.
• Documentation – Can develop comprehensive documentation standards.
• Results Orientation – Can set challenging goals and lead team to achieve them.

• Strong knowledge of technical network solutions: route/switch, LAN, WAN, SD‑WAN, cloud edge, virtual networking, secure access, and network visibility.
• Intermediate ability to effectively communicate and sell complex technical products or services, engaging customers and articulating value proposition.
• Intermediate expertise with similar products and solutions from vendors such as Aruba, Juniper, HPE, Arista, etc.
• Intermediate experience with software‑defined networking technologies: SDDC, SD‑WAN, SASE, SSE, etc.

• Completed Bachelor’s Degree or relevant work experience required.
• Minimum 2 years of experience with Cisco networking products (switches, routers, wireless, Nexus, and Meraki) and familiarity with Cisco Commerce Workspace (CCW).
• Ability to travel to SHI, Partner, and Customer events.
• Advanced certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP.

The estimated annual pay range for this position is $120,000 - $230,000, which includes a base salary and bonus. Benefits may include medical, vision, dental, 401(k), and flexible spending.

M/F/Disability/Protected Veteran Status.