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IT Support HelpDesk/Support Desktop Support Technical Support

Remote Tier I Support Engineer - Desktop & O365

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 94203, USA
Listing for: Military, Veterans and Diverse Job Seekers
Full Time, Remote/Work from Home position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A support services firm in California is currently seeking a full time Tier I Support Engineer. The ideal candidate should have a minimum of 2 years of extensive hands-on experience with desktop support, including O365 and strong client-facing skills. Responsibilities include providing phone support and remote remediation for complex issues, troubleshooting system problems, and delivering helpdesk support. The role requires excellent communication skills and familiarity with Microsoft operating systems and desktop applications.
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