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Director, ITSM & ServiceNow Strategy; Remote/Hybrid
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-18
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
Genworth Financial, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Genworth Financial, Inc. is seeking a Director of IT Service Management to lead ITIL-aligned service delivery in Richmond, VA. This role involves establishing operating models, overseeing service management practices, and ensuring compliance across technology services.
The ideal candidate has over 10 years of experience in IT Service Management, proven success in operationalizing processes, and strong expertise in Service Now. The position offers a hybrid working model, competitive salary, and comprehensive benefits including health insurance and 401(k) options.
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