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IT Business Analyst IT Support HelpDesk/Support

AI-Powered IT Operations Analyst

Remote / Online - Candidates ideally in
Omaha, Douglas County, Nebraska, 68197, USA
Listing for: Blue Cross and Blue Shield of Nebraska
Remote/Work from Home position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Blue Cross and Blue Shield of Nebraska is seeking a Technical Analyst to enhance operations across IT Service Desk and Vendor Platform Operations. This role involves leveraging AI tools for ticket management, maintaining operational dashboards, and ensuring compliance in software licensing. Candidates should have at least 3 years of IT service delivery experience and proficiency in ITSM ticketing systems. The position allows for remote work with a requirement to be onsite one day per week in Omaha, Nebraska.
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