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Desktop Support Engineer — Remote Access & VPN Specialist

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: STI
Remote/Work from Home position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 29 USD Hourly USD 29.00 HOUR
Job Description & How to Apply Below

STI is looking for a Desktop Support specialist in Richmond, VA. The role involves responding to technical queries via phone, email, and in-person visits, offering assistance in computer systems setup, and providing training to users.

The ideal candidate should have strong troubleshooting skills, be able to document processes effectively, and analyze customer feedback to enhance support methods. The pay for this position is $29 per hour.

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