Remote Senior Help Desk Technician II
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-18
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Energy Solutions
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Energy Solutions is looking for a Help Desk Technician II in Boston, MA, responsible for delivering advanced Tier 1 IT support for local and remote employees. This role includes troubleshooting, equipment setup, and support of IT inventory management while enhancing documentation processes.
Ideal candidates will have at least 3 years of IT help desk experience and a relevant academic background. A strong customer service orientation is essential along with familiarity with Windows and macOS environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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