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Tier II Service Desk Specialist — Remote Potential

Remote / Online - Candidates ideally in
Arlington, Arlington County, Virginia, 22201, USA
Listing for: General Dynamics Information Technology
Remote/Work from Home position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Tier II Service Desk Specialist — Remote Potential & 401K
General Dynamics Information Technology is seeking a Tier II Service Desk Specialist in Arlington, VA, to provide technical support and troubleshooting for IT systems. The role involves managing support tickets, delivering end-user training, and creating documentation. Candidates should have a High School diploma with related experience and possess strong technical skills, including proficiency in ITSM tools like Service Now. The position offers a supportive work environment with growth opportunities and is part of a military-friendly culture.
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