Remote Technical Support Specialist: SQL & Product Expert
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-06-18
Boise, Ada County, Idaho, 83708, USA
Listing for:
Relativity
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst, HelpDesk/Support
Job Description & How to Apply Below
Relativity is seeking an Application Analyst in Boise, Idaho, responsible for providing technical support across their product vertical. The Analyst will diagnose, troubleshoot, and resolve software and network issues, collaborating closely with customers via phone and email. Daily tasks include managing tickets in Salesforce, adhering to service level agreements, and communicating with management regarding key issues.
This hybrid position requires strong customer service skills, expertise in SQL, and a commitment to Relativity's core values. The expected salary ranges from $54,000 to $80,000 annually, supplemented by bonuses and incentives.
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