Remote Fintech SaaS Support Analyst — HubSpot​/Jira

Vaco Recruiter Services is seeking a Customer Support Analyst to join their growing fintech/regtech organization. This role involves providing customer support via phone and email, troubleshooting issues with SaaS platforms, and managing ticketing within Hub Spot. The ideal candidate will have over three years of client-facing experience, preferably within a SaaS environment. Candidates from the Nashville area are preferred, as optional onsite collaboration is available.

Benefits include discretionary bonuses, medical, dental, and vision coverage, as well as a 401(k) plan.
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