Platform Engineering Consultant; Remote

About This Role

Build and operate infrastructure that powers open source software  will work directly with client engineering teams to design, deploy and maintain production platforms. Kubernetes is central to how we work and a tool we are investing in heavily, but the role spans the broader infrastructure landscape.

This isn't passive infrastructure management. You will be solving real operational problems, recommending open source solutions that genuinely fit the problem and helping clients build platforms they can own and maintain long term.

This role combines deep technical work with collaborative consulting. You will partner with client engineering teams to solve their toughest infrastructure challenges, develop genuine platform expertise and grow into technical leadership over time.

Location: Fully remote (preference for EU or East Coast US hours)

Travel: Optional conference attendance

• Platform Engineering: Design, deploy and maintain production infrastructure for client workloads:
  Kubernetes is a key part of our toolkit and you will use it regularly, but you will also work across the broader platform stack including networking, storage, observability and CI/CD
• Reliability Engineering: Own the operational health of client platforms: you are comfortable with incident response, post‑mortems and building systems that fail gracefully
• Open Source Solutions: Favour open source tooling that is well‑maintained and community‑aligned. You do not need to be an active upstream contributor, but you should understand the ecosystems you are working in and be able to evaluate tools critically
• Infrastructure as Code: Treat infrastructure configuration as software: version controlled, reviewed and repeatable. This is a mindset as much as a skill set and it shapes how you approach every engagement
• Client Partnership: Translate client operational needs into technical solutions. You will help clients understand the trade‑offs between convenience and long‑term maintainability
• Navigate Constraints: Balance technical excellence with real‑world pressures: customer deadlines, legacy infrastructure, budget limitations, all while keeping quality high
• Be a Technical Advisor: Explain complex infrastructure decisions to product and engineering teams, provide honest timelines and build trust through transparent communication
• Grow the Practice: As you develop in the role, you will take on more responsibility for shaping how Collabora delivers infrastructure consultancy – mentoring colleagues and leading client engagements

• Solid Kubernetes experience. You are comfortable operating clusters in production, troubleshooting workload failures, managing networking and storage and navigating unfamiliar configurations independently. You do not need to have seen everything, but you should know how to find your way
• Broader infrastructure competence. Kubernetes is not the whole job. You are comfortable working across the platform stack: networking, storage, Linux systems, CI/CD pipelines and observability tooling
• Infrastructure as Code mindset. You treat infrastructure configuration as software: version controlled, peer reviewed and repeatable. You are uncomfortable with manual changes to production systems and you can articulate why. Experience with Ansible, Terraform or equivalent tooling is expected
• SRE or customer‑facing support background. You are comfortable diagnosing and resolving issues reported by clients, often from vague descriptions and limited reproduction steps. You understand that good incident response is as much about communication as it is about technical skill
• Consultancy or client‑facing technical background. You know how to balance technical excellence with business constraints, manage expectations across multiple projects and advocate for the right solution while respecting customer timelines
• Strong English communication skills, both spoken and written, for documentation, incident reports and client discussions
• Self‑directed work style. You thrive in a remote, asynchronous environment and take ownership of your work without needing close supervision

• Helm famili…