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Remote Technical Support Specialist | Bilingual; Spanish
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-06-18
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
EBSCO Information Services
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Albany
EBSCO Information Services in Albany, NY is looking for a Technical Support Representative to provide expert assistance for EBSCO software and solutions. This role involves diagnosing and resolving customer issues effectively while ensuring high levels of satisfaction.
The ideal candidate has 2 years of relevant experience and strong communication skills for translating technical support into clear guidance. The position offers remote work flexibility along with comprehensive benefits, including health coverage and a retirement plan.
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